
FREQUENTLY ASKED QUESTIONS
How to avoid paying customs duty on my package?
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To avoid paying Custom fee, ensure to keep your order total under $ 100 USD.
- Orders that total over $100 USD are liable to attract customs fees.
What are the restricted items?
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Packages such as meats, guns, knives, etc., are deemed as restricted items by the Jamaica Customs.
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You may visit the Jamaica Customs website at https://www.jacustoms.gov.jmwebsite for additional information.
Do I have to provide an invoice for my package?
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It’s a mandatory request by Jamaica Customs that invoices must be provided for packages arriving in the country.
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Failure to provide invoices will result in having your packages delayed and at times having incorrect charges upon final collection/delivery of packages.

How often do you guys ship?
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We have shipments coming in five (5) times per week- (Mondays-Friday)
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The cut-off time for:
Monday - Friday at 12PM.